Chris Hall is the Director of Compliance for the Northeast Delta Human Service Authority (NEDHSA). Through his role, Mr. Hall oversees all aspects of the agency’s Corporate Compliance department, including contract monitoring and departmental observance of policies and procedures to ensure compliance with federal and state licensing standards, CARF accreditation standards, and agency policy and procedures.
Before his work at NEDHSA, Mr. Hall served as Director of Quality Enhancement and Training and, most recently, Assistant Vice-President of Quality for a statewide non-profit providing home and community-based services to individuals across the lifespan. During his tenure, he played an integral part in the success of the organization’s CARF International reaccreditation and initial and ongoing compliance with the Louisiana Department of Health (LDH) Behavioral Health licensing standards.
Additionally, Mr. Hall collaborated with colleagues on the development of an internal leadership institute where he educated leaders on the concept of Reversal Theory, which suggests that throughout our day, internal motivators change, inferring that “we are different kinds of people at different times: we are inherently fluid and inconsistent” (Apter, 2001). Through this work, he developed and implemented a ‘train the trainer’ model that educated leaders on identifying motivational states, provided strategies for building micro-climates for performance, and coached leaders on developing learning goals for performance improvement.
Mr. Hall holds a Bachelor of Arts degree from the University of Louisiana Monroe in Psychology and a Master of Arts degree from Louisiana Tech University in Industrial/Organizational Psychology.