What do I do in a crisis?

In this section...

• How do I find help after business hours?
• The Child Adolescent Response Team (CART)
• Crisis Intervention Team (CIT)

How do I find help after business hours?

If you are experiencing a mental health crisis beyond our hours of operation, please call our 24/7 crisis line at 1-800-256-2522. We will speak with you and help you find the services you need. We will refer you elsewhere if your needs are beyond the scope of the services we offer. If you are experiencing a medical emergency or feel you may be a danger to yourself or others, please visit the nearest emergency room or call 911.

The Child Adolescent Response Team (CART)

The Child and Adolescent Response Team was designed to assist children and their parents/guardians during times of crisis by providing support for the family in their own resolution of the crisis.  The goal is to deliver, within the community, immediate, thorough and high quality treatment interventions to families who feel they are in crisis.

Crisis Intervention Team (CIT)

The Northeast Delta Crisis Intervention Team (CIT) is dedicated to safety through the specialized training and utilization of crisis intervention techniques. In a law enforcement environment, this training helps identify and provide the most effective and appropriate response to assist people with a mental illness. CIT provides trained officers and dispatchers in each parish in the Region, which may include public safety officers, Fire Departments, emergency medical technicians, paramedics, and other first responders. It provides law enforcement-based crisis intervention training for assisting those individuals with mental illness and improves the safety of patrol officers, consumers, family members, and citizens within the community. There are two basic objectives of a CIT: improving officer and consumer safety and redirecting individuals with mental illness from the judicial system into the health care system.

As law enforcement officers have been increasingly forced to become front line respondents for individuals experiencing a behavioral health crisis, the need for officers trained in appropriate response to these individuals, in order to reduce the potential for negative outcomes, has become more important. The National Alliance for the Mentally Ill has indicated that it believes the CIT model should be adopted in communities throughout the United States.

Questions about eligibility?

If you want to learn more about eligibility, Northeast Delta Human Services Authority staff will assist you with assessment, planning and/or referrals for services.