24/7 Help

You are not alone.

We want you to know that people have been where you are now. 

Things can get better. Healing is possible.

The helplines below are 24 hours and are confidential. If this is an emergency or if you are worried that you or someone you know may be at risk for suicide, please call your local authorities (911).

Emergency Call Center

In emergency cases please dial 911 immediately, calls to 911 are preferred but understandabley are not always the best avenue.

Emergency communications can now be used as an emergency text line. For those who are speech impaired or hearing impaired we encourage you to use the 9-1-1 text line, but please call if you are able.

24/7 Behavioral Health Crisis Line

For individuals in a crisis regarding behavioral health, call the NEDHSA 24/7 Crisis Line

Developmental Disabilities Line

For individuals who have developmental disabilities, call the NEDHSA Waiver Service Help Line

Keep Calm Line

With the recent outbreak of Coronavirus Disease 2019 (COVID-19) you may be feeling overwhelmed with fear and anxiety about the uncertainty surrounding this new public health emergency. We’re here to help you with learning how to cope with these strong emotions and associated stress.

The Office of Behavioral Health “Keep Calm through COVID” Phone Line provides trained, compassionate counselors to support you during this difficult time. Counselors provide information and service coordination with linkage to mental health and substance use counseling services.

Healthcare Professionals and Individuals in Recovery

Louisiana is experiencing multiple crises that may be leaving residents with feelings of grief, fear, anxiety, depression or anger. From the ongoing recovery from Hurricane Laura, to COVID-19, to Hurricane Ida, emotions are strong and it may be helpful to talk to someone

National Suicide Prevention Lifeline

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline. While some areas may be currently able to connect to the Lifeline by dialing 988, this dialing code will be available to everyone across the United States starting on July 16, 2022. 

When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Veterans Crisis Line

The Veterans Crisis Line is free and confidential. When you call, chat, or text, a qualified responder will listen and help. You decide how much information to share. Support doesn’t end with your conversation. Our responders can connect you with the resources you need.

24/7 Crisis Text Line

Text HOME to 741741 from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. 

The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

Louisiana Statewide Network

211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.

A single access point for every day needs and in times of crisis.  For example, 211 can offer access to the following types of services:

  • Basic Human Needs Resources: food, clothing, shelter and financial assistance.
  • Physical and Mental Health Resources: medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention, rehabilitation, health insurance programs, Medicaid and Medicare, maternal health and children’s health insurance programs.
  • Employment Support: unemployment benefits, financial assistance, job training, transportation assistance and education programs.
  • Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, respite care, transportation and homemaker services.
  • Support for Children, Youth and Families: Quality childcare, after school programs, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
  • Volunteer opportunities and donations.


Opioid Misuse Support Line

If you or a love one is suffering from opioid misuse, Louisiana 211 can assist in locating resources and help near you. 

Dial 211 or Text ‘OPIOID’ to 898-211 to access resources available for those suffering from opioid misuse and those helping others struggling with opioid misuse.