Crisis Hotline Numbers:

Mental Health & Addictive Disorders


Developmental Disabilities


Special Initiatives

Behavioral Health and Primary Care Integration

Behavioral health and primary health care integration and coordination is a progressive approach to reaching the best outcomes in caring for people with multiple healthcare needs. Improving the physical health status of people with mental illnesses and addictions is one of our objectives here at the Northeast Delta Human Services Authority. Primary care settings have become the gateway to the behavioral health system. Primary care and behavioral care partnerships succeed when proper supports and resources to screen and treat individuals with behavioral and general healthcare needs are shared between entities.

Integrating primary and behavioral health care benefits our systems and our citizens through:

  • Improved access to primary care services;
  • Improved prevention, early identification, and intervention to reduce the incidence of serious physical illnesses, including chronic disease;
  • Increased availability of integrated, holistic care for physical and behavioral disorders; and
  • Better overall health status of clients.
  • Reduction in unmanaged healthcare cost
  • Association with a cutting edge healthcare practice with shared benefits and the first and the first of its kind in Louisiana.


For more information, click here.

Coordinated Care for People in Crisis
NE Delta HSA is aiming to catalyze and improve coordinated care for people in crises situations who suffer from mental health issues and addictive disorders. With this goal in mind, we are engaging with law enforcement leadership and hospital systems to address the need for increased psychiatric inpatient care and the protocol for people in crisis who come in contact with police. We are working with judicial systems and rural hospital representatives to find innovative ways to use existing resources and further improve coordination of care, which in turn will improve services for some of our highest-need citizens.
Faith-Based Outreach
We engage faith-based communities in our efforts, because the contribution they can make is significant to provide hope that further stabilizes traditional mental health services. Along with reaching out to citizens through faith-based approaches, we want clergy leaders to better understand their own challenges along with the challenges of their congregations. We know that faith can offset hopelessness, but by coordinating all of our resources, we can all help our region grow and prosper to its full potential.
Crisis Intervention Team (CIT)
The Northeast Delta Crisis Intervention Team (CIT) is dedicated to safety through the specialized training and utilization of crisis intervention techniques. In a law enforcement environment, this training helps identify and provide the most effective and appropriate response to assist people with a mental illness. CIT provides trained officers and dispatchers in each parish in the Region, which may include public safety officers, Fire Departments, emergency medical technicians, paramedics and other first responders. It provides law enforcement-based crisis intervention training for assisting those individuals with mental illness, and improves the safety of patrol officers, consumers, family members, and citizens within the community. There are two basic objectives of a CIT: improving officer and consumer safety and redirecting individuals with mental illness from the judicial system into the health care system.


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U-ACT (Union Parish Alliance for Community Transformation)

Stemming from a DHH Louisiana Partnership for Success fund award, Northeast Delta HSA recently managed the formation of a collaborative coalition to address underage drinking and prescription pill use in Union Parish. The U-ACT Coalition (Union Parish Alliance for Community Transformation) will be working to reduce the incidence of underage drinking and other data-driven priorities in Union Parish. This award not only targets substance abuse, but also aims to have an indirect positive impact on depression, suicide, teen pregnancy, school failure and violence. Staff at The Children's Coalition of NE LA and Louisiana Tech are assisting with this coalition initiative.


SOWS Program

NE Delta HSA Second Opportunity Workforce Solutions (SOWS) program provides supportive employment services to citizens who are clients of NE Delta HSA and its integrative behavioral and primary healthcare network, including citizens who are non-violent criminal offenders and those who are being released from incarceration. This program addresses access to employment, which is a social determinant that significantly affects a person’s health and ability to thrive in society. SOWS uses evidence-based practices to develop Individual Outcome Plans which reinforce a client’s treatment progress. Job readiness skills will be provided to assist participants in achieving and maintaining employment in their community of choice.

SOWS was developed to help reduce prison recidivism and improve treatment outcomes. This program works in conjunction with the behavioral health treatment a citizen receives within the NE Delta HSA clinics and provides job readiness skills and active support for finding employment. SOWS will enhance a citizen’s ability to thrive and live a healthy life within the community. 


Opportunity Zone

The NE Delta HSA Opportunity Zone is a strategic initiative designed to help transform fragile south Monroe communities. This initiative seeks to increase access to NE Delta HSA services and promote healthy community behaviors. The NE Delta HSA Opportunity Zone grew out of the agency’s regional faith-based mental health community summits. The Opportunity Zone is one of several NE Delta HSA-initiated regional coalitions that aim to reduce mental health and addiction prevalence, improve primary healthcare outcomes, reduce crime rates, enhance school and academic performance, equip faith and community leaders, increase job opportunities and establish and support public policies.

Questions and Answers

What is NE Delta HSA?

Northeast Delta HSA directs the operation of community-based programs to improve the quality of life of people with major mental illness, developmental disabilities and addictive disorders. Northeast Delta HSA is devoted to deliver programs and services that encourage people to reach their true human potential.

Three tenets guide our efforts: excellent customer service, greater access to services and competent, quality care.


What is the NEDSHSA Opportunity Zone?

The NE Delta HSA Opportunity Zone is a NE Delta HSA initiative to engage the south Monroe community.  Its purpose is to increase access to NE Delta HSA’s healthcare services and support an environment where all people live long, healthy lives.

NE Delta HSA is initiating this community-based pilot program to expand opportunities for citizens in south Monroe and create social and physical environments that promote good health for all. This program will promote quality of life, healthy development, and healthy behaviors across all life stages.


What is the purpose of the NE Delta HSA Opportunity Zone?

  • To encourage collaboration and engage multiple sectors, like community leaders in education, health care prevention, faith-based entities and law enforcement to take action to strengthen policies and improve practices that are driven by the best available evidence and knowledge.
  • To support longer lives free of preventable disease, disability, injury, and premature death.
  • To achieve health equity, reduce health disparities, and improve the health of all groups.
  • To empower individuals toward making informed health decisions.
  • To measure the impact of prevention activities.


How can I help?

We encourage community leaders and citizens who are interested in a positive, healthy community to engage and support our efforts. While one person can have an impact, we support combined voices and action to help improve social health determinants within our region. We will provide updates and opportunities for engagement.


How was the Opportunity Zone selected?

NE Delta HSA serves citizens in 12 parishes of northeastern Louisiana: Caldwell, East Carroll, West Carroll, Ouachita, Lincoln, Madison, Franklin, Morehouse, Jackson, Tensas, Richland and Union. We form and manage behavioral health-based initiatives and action-based coalitions based on the needs of the citizens we serve. We have identified a portion of South Monroe to serve as a pilot program for the Opportunity Zone. We may expand the initiative to surrounding geographic areas if additional need is identified.

Our prevention program uses data collected from the Community that Cares Youth Survey, designed and analyzed by the Office for Behavioral Health and the Picard Center. This information guides us in making data-driven decisions and selecting evidenced-based approaches. This survey measures community- based risk factors, youth attitudes and perceptions about behavioral issues in communities and parishes throughout the state of Louisiana. We used information from this survey to help us select a pilot community.


How is the Opportunity Zone funded?

The Opportunity Zone is funded with federal block grant funds from the Substance Abuse and Mental Health Services Administration. The goal of this funding is to help plan, implement and evaluate activities that prevent and treat substance abuse. 


Do I need to live in the Opportunity Zone to participate?

The NE Delta HSA Opportunity Zone welcomes all citizens of northeast Louisiana to be a part of our growth. Our pilot initiative is geographically selected to measure the effectives of our engagement model. Our goal is to develop an effective strategy for change across our district based on its success. 


How can I support the Opportunity Zone?

Your support and promotion of our services is very important to us. Community partnerships and resource-sharing is a valuable benefit to the Opportunity Zone. If you are interested in supporting and/or sharing resources, please join our coalition!


Is the Opportunity Zone open to the public?

Yes. Although we have designated a specific community for our launch, you are welcome to participate and learn about our model.